Coronavirus Latest Updates

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Coronavirus: Need to Know

 

Coronavirus (COVID-19): Maintaining a Safe and Effective Care Environment

A safe and effective care environment is our highest priority, and Westchester Medical Center Health Network (WMCHealth) hospitals and medical practices have undertaken necessary steps to protect our patients and workforce as the novel coronavirus (COVID-19) situation evolves.

On this site, you will find the most up-to-date information on our patient and visitor guidelines, as well as details about testing that is being conducted on some of our hospital campuses, by appointment only. In addition, information is available on how to donate supplies or make a contribution to our health network.

Thank you for your support. 

 


Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the CDC.gov for updates and prevention tips.

Westchester County Department of Health Standing Commissioner's Order for Isolation Protocol of Lab Confirmed 2019-Novel Coronavirus

Our Plans for Care

All WMCHealth hospitals and medical practices have long-standing and the most up-to-date protocols in place to respond to infectious diseases. These protocols include, but are not limited to:

  • Strict adherence to care guidelines
  • Protective attire
  • The use of negative-pressure environments to contain airborne pathogens.
  • We routinely train our staff on these protocols and protocol adherence is monitored by infection prevention specialists.

As an added safety precaution, multilingual signs are present at key hospital entry points asking patients and visitors to share their potential for exposures, such as recent travel, symptoms and local exposure.

If a patient arrives at a WMCHealth member hospital or medical practice with a suspicion of COVID-19 exposure or if key symptoms are present, the patient will be masked and escorted to an isolated and contained area for additional evaluation and care in cooperation with public health agencies, such as the New York State Department of Health (DOH) and the Centers for Disease Control and Prevention (CDC).

Our Commitment

WMCHealth is committed to providing a safe and comfortable care environment for patients, their families and our staff at all of our member hospitals and medical practices throughout the Hudson Valley. Our care specialists are working collaboratively with public health agencies and closely monitoring COVID-19 developments. Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov or CDC.gov for additional information and prevention tips.

Mental Health Hotline:  Call 914.216.7733

The COVID-19 anxiety and research hotline is staffed by trained medical personnel that are available 24 hours a day, seven days a week to provide free confidential telephone counseling services for members of the community and staff experiencing anxiety and depression as a result of the COVID-19 pandemic. 

Updated: January 8, 2021


Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the CDC.gov for updates and prevention tips. 

Visitation

Effective January 4, 2021, visitation will be changed to one (1) designated support person for all adult patients for two (2) hours.  Visiting hours are 2 to 6 p.m. 

The designated support person must be 18 years of age or older.

One support person will be able to accompany patients during emergency room care, and during intake and discharge for ambulatory surgeries and procedures.

Exceptions to the above are allowed for:

  • Pediatric patients 22 years of age and under (two (2) designated support people 24/7)
  • Labor and delivery (one (1) birth partner and one (1) doula visitation 24/7)
  • End-of-life and extenuating circumstances visitation, as well as patients travelling from outside New York for care that cannot be delayed. 
  • Behavioral Health units have visitation guidelines which are provided to patients and families upon admission.

Additionally:

All visitors, including designated support people, must be screened for symptoms and recent travel. Any visitor subject to quarantine restrictions for recent travel domestically or abroad, will not be allowed visitation. This includes quarantine orders specific to New York State available at https://coronavirus.health.ny.gov/covid-19-travel-advisory.

Visitors should remain in patient rooms at all times and exit the campus when their visitation time or accompaniment is over.

All hospital, state and federal guidelines regarding infection control practices must be followed.

For patients’ using personal devices for communication with family and friends: All WMCHealth policies must be adhered to regarding patient photography and recording/videotaping. Any live video streaming between patients and family/friends must be done with the patient’s and WMCHealth approval, be time limited, should not include clinical procedures or staff and should not interfere with WMCHealth clinical treatment or operations.

Required Mask Use        

For the health and safety of our patients and workforce, all employees must wear procedure masks inside most of our buildings and units that house patients, in addition to other personal protective equipment requirements.

While visitation is extremely limited, all visitors will be issued masks and must wear them while inside our buildings.

Thermal Scanning 

We are now using thermal scanning to check all approved visitors for fever.  To protect the health and safety of our patients and our workforce, you must also protect your own health to help prevent the spread of the coronavirus (COVID-19). 

  • WMCHealth protocols during this time require that all visitors are fever-free for at least 72 hours before entering the hospital.

While a fever is a symptom of COVID-19 – it can also be a symptom of many other illnesses. If you are concerned about your fever, please reach out directly to your primary care physician. We will continue to scan any approved visitors for fever. Once you are fever free for 72 hours and without symptoms of illness, you can return for screening, and then visitation after screening. 

Outpatient Services

To help prevent the spread of the coronavirus (COVID-19), the Westchester Medical Center Health Network (WMCHealth) is making several temporary changes to our ambulatory and outpatient services to ensure that we are able to care for our patients in a safe and effective care environment in our hospitals and medical practices.

Read Our Update to Elective Ambulatory Services/Ambulatory Procedures/Ambulatory Surgeries

Read Our Update to Advanced Physician Services 

WMCHealth’s 10 hospitals, and our emergency departments, are open to care for our patients.  

Updated: January 2, 2020


WMCHealth offers both COVID-19 diagnostic and antibody testing at sites in Valhalla, Poughkeepsie, Kingston and Margaretville

 

 Updated: January 6, 2021


WMCHealth Vaccine Information

Westchester Medical Center is serving as the coordinator for the Hudson Valley Region Hub of New York State’s Regional Vaccine Network.

 

Volunteer to Support COVID-19 Vaccination

How To Volunteer

As the coordinator for the Hudson Valley Regional HUB, WMCHealth is seeking volunteers to support the administration of the COVID-19 vaccine.

Volunteers are needed to assist with operations and activities at vaccination sites, such as registration and check-in, data entry, greeting and routing participants, traffic flow, and other administrative tasks. Volunteers with specific clinical credentials to administer the vaccine are also needed.

Volunteers must be 18 years of age in good health and proficient in English, with bi-lingual skills also being important. Those working at the vaccination site will be provided with training, PPE and will be able to receive the vaccine, if they wish.

Site locations will be announced in the coming days and will operate 7 days a week. Multiple shifts are available. Volunteers are asked to commit to three shifts a week during a 30-day commitment.

To register to be a part of this historic vaccine program, please click here.

Thank you for your support.

 Updated: January 10, 2021


WMCHealth Post-COVID-19 Recovery Program

Post-COVID-19 Care for Ongoing Recovery

The Tri-State area has been one of the hardest hit in the nation during the COVID-19 pandemic. Today, an increasing number of people who became ill from the coronavirus continue to deal with issues surrounding their physical, mental and emotional health and quality of life. Sometimes referred to as “post-Covid syndrome” this is a very real health issue. And, it is treatable.

Request an Appointment | Call 1.833.329.0095

 Updated: January 6, 2021


Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the CDC.gov for updates and prevention tips.

Support Our WMCHealth Heroes 

Our WMCHealth Heroes are working diligently to serve and protect our patients and workforce as the novel coronavirus (COVID-19) evolves.

Help support our efforts to care for all patients by making a gift to your local hospital.

To Donate Personal Protective Equipment (PPE)

We are appreciative of community members who have connected us to legitimate resources for the following:

  • N95 masks
  • Surgical masks
  • Face shields or goggles
  • Fluid resistant isolation gowns
  • Non-latex (nitrile) gloves

We ask that no one deliver materials directly to our hospitals.

If you are aware of such resources in the community or have materials to donate, please contact us at supplies@wmchealth.org

Updated: January 6, 2021